Report a Concern
UMAGE is committed to conducting business responsibly and in accordance with applicable law and our own policies.
If you have experienced or witnessed conduct in connection with UMAGE that you reasonably believe may violate applicable law or UMAGE's own policies, you may submit a report using the form below.
This reporting channel is intended for individuals who have been directly affected by, or have direct knowledge of, matters relating to UMAGE's business activities. It is not intended for general product feedback, commercial enquiries or comments regarding publicly available information.
Reports may be submitted anonymously where permitted by applicable law.
Please complete the form below and provide sufficient information to enable UMAGE to assess the matter. Supporting documentation may be attached where available.
- We acknowledge receipt within 7 business days.
- We complete our initial assessment within 30 days. Where additional information is required, we will contact the reporting person where possible.
- Where appropriate, UMAGE facilitates a fair resolution by reviewing relevant information, involving appropriate internal functions and, where relevant, engaging business partners to implement corrective actions.
- Where possible, we inform the reporting person when the matter has been concluded or explain the next steps.
- If a report falls outside the scope of this grievance procedure, UMAGE will, where possible, inform the reporting person and explain why the matter has not been accepted as a grievance.
Reports are handled confidentially and shared only with individuals who have a legitimate need to assess and resolve the matter.
UMAGE prohibits retaliation against anyone who submits a report or participates in an investigation and maintains appropriate controls to protect the reporting process.